DaVinci Resolve Media Offline

Video editing tools like DaVinci Resolve usually work great, but sometimes they run into problems. For example, some users have complained that DaVinci Resolve 18 crashes often, while others encounter a “media offline error.” 

This happens when the software can’t read your video files properly. There are various reasons for this problem, like missing files or using certain video codecs. 

Identifying what’s causing the issue can help you find a solution. Once you know the problem, you can try different fixes to get DaVinci Resolve working smoothly again.

What Does ‘Media Offline’ Mean in DaVinci Resolve?

“Media Offline” in DaVinci Resolve simply means that the software can’t locate the files associated with your project. It often occurs when the original media files have been moved, renamed, or deleted from their original location. 

To resolve this issue, you’ll need to relink the media files by indicating their new location to DaVinci Resolve.

DaVinci Resolve Media Offline

DaVinci Resolve, a top-notch video editing tool, though excellent, comes with its fair share of challenges. If you’ve used it, you know it’s not without its flaws. 

Today, we’re tackling a prevalent issue – the ‘Media Offline’ error frame. While this error might seem confusing, fear not, as we have some straightforward methods to resolve it. So, let’s jump right in to understand how to fix the  ‘Media Offline’ error in DaVinci Resolve.

How to Fix DaVinci Resolve Media Offline

When encountering media offline problems in DaVinci Resolve, it typically boils down to three main culprits: unlinked clips, unsupported codecs, or missing clips. 

To tackle this, start by checking the file paths in the Media Pool – if they’re incorrect, it’s probably unlinked clips. If you spot a question mark on a clip in the timeline, it suggests the clip is missing. 

Additionally, if you experience playback issues, like only audio playing or warnings about unsupported formats, it’s likely a codec problem. 

By going through these steps, you can swiftly identify the issue and find the right fix.

Unlinked Clips

The most common reason for encountering the media offline problem in Blackmagic’s popular editing software is due to unlinked clips. 

Unlinked clips occur when the imported footage loses its connection to the original files on your hard drive. This often happens accidentally when you move the source footage to a different location. 

Luckily, fixing this issue is straightforward. Here’s how: 

  • First, go to the Media Pool, 
  • then select the batch of offline clips. 
  • Right-click on them, and a dialog box will appear. 
  • In the box, find the folder containing the original video files, 
  • then click “Ok” to reconnect them.

Media Offline Error after Recent Import

If you’re facing trouble with your video editor where imported clips go offline after import, leaving you with only audio playback and no video, it’s likely due to issues with H.265 or HEVC codecs. This problem commonly occurs with footage from DJI Mavics, GoPros, and certain mirrorless cameras like Fujifilm XT4 and Sony A7S3, all of which use H.265 codec. 

To fix this, you can resolve the HEVC codec decoding problem by 

  • Downloading and installing the “Microsoft HEVC Video Extensions” from either Google or Microsoft Store, 
  • then restart your device. 
  • Once installed, DaVinci Resolve should be able to decode H.265 videos properly. 

While both versions of Blackmagic’s video editing tool support H.265 decoding, only DaVinci Resolve Studio offers extensive GPU acceleration, enhancing performance and functionality by offloading computational tasks from the CPU to the GPU, resulting in smoother playback, faster processing, and better visual effects.

Flashing issues or Frames having Media Offline Errors

While scrubbing through your timeline or playing back footage in DaVinci Resolve, you might come across frames showing a “media offline” error, especially if the video was shot on a smartphone. 

To fix this flashing issue or frames with media offline errors, 

  • Ensure your Resolve is updated to the latest version. If not, download and install the update.
  • For Resolve Studio users, go to Preferences > System > Memory and GPU > GPU Configuration, and switch GPU Processing Mode to Auto. 
  • Then, in “Decode Options,” uncheck “H.264/H.265 using hardware acceleration.” 
  • Finally, restart Resolve to see if the problem is resolved.

DaVinci Resolve Media Offline due to Missing Clips

When a clip goes missing in Resolve, you’ll see a question mark on the timeline, usually because a file was accidentally deleted from the Media Pool. 

To fix this “Media Offline Error,” one easy solution is to re-import the missing files from their original source folder. Alternatively, right-click on the missing clip in the timeline and choose “Reconnect Media” to locate and link the correct file. 

If these methods don’t work, try transcoding your footage into codecs like H.264 that DaVinci Resolve can handle well. This might make your files larger, but it’ll make editing smoother. Once sorted, you can get back to creating fantastic video content hassle-free!

Audio Sync Issues During Playback

When you import clips into DaVinci Resolve, they often go offline, but the audio remains intact, or sometimes the video plays with audio out of sync. 

This happens because of Variable Frame Rate (VFR) footage, commonly generated by smartphones, OBS (Open Broadcaster Software), or gaming recording software like NVIDIA ShadowPlay. 

Unlike DSLRs or mirrorless cameras, which shoot at a constant frame rate, these devices produce varying frame rates. Editing software such as DaVinci Resolve or Premiere Pro works best with constant frame-rate videos, so it’s advisable to convert VFR footage to a constant frame rate before editing.

Advanced Troubleshooting

If you’ve tried and failed with the above methods it might be time to try some advanced troubleshooting methods to solve your media offline issue.

GPU and DaVinci Resolve

If you’re seeing a “Media Offline” error, it might be because of problems with your computer’s graphics processing unit (GPU), particularly if you’re dealing with large or intricate projects. Make sure your GPU drivers are current and think about giving DaVinci Resolve more GPU memory in its settings. 

Experiment with different GPU processing options like CUDA, OpenCL, or Metal to find the one that works best for you.

Using Optimized Media and Render Cache

DaVinci Resolve lets you create optimized media, basically smaller files that are simpler for your computer to work with. If you’re getting pesky “Media Offline” messages, give optimized media a shot by converting your clips. 

And hey, if that doesn’t do the trick, clearing out the render cache might just solve the problem. Head over to “Playback” in the menu and hit “Delete Render Cache” to tidy things up. Easy peasy!

Database Corruption

Sometimes, the project database might get messed up, causing different issues like seeing “Media Offline” errors. If this happens, you can try fixing it by going back to an earlier version of the project from the backup.

Disk Permissions

Make sure that DaVinci Resolve can reach the folder where you keep your media files by granting it the required permissions. If it can’t access the folder, you might encounter errors with offline media.


Why is DaVinci Resolve Media Offline Relink not Working?

DaVinci Resolve’s “Media Offline Relink” might not work due to file location changes or incompatible file formats. Check if files have been moved and ensure they match Resolve’s supported formats for relinking to resolve the issue.

How to Solve Davinci Resolve Media Offline for iPhone Videos?

To fix Davinci Resolve’s “Media Offline” issue with iPhone videos, try reconnecting the media files by locating them on your device or importing them again. Alternatively, convert the videos to a compatible format using a third-party converter before importing them into Davinci Resolve.

Why Davinci Resolve Has Media Offline Flashing?

Davinci Resolve shows “Media Offline” flashing when it can’t locate the files linked to your project. This typically happens when files are moved, renamed, or deleted outside of Resolve. Simply relinking the media files should resolve the issue.


In conclusion, while DaVinci Resolve stands as a powerful video editing tool, encountering challenges such as the ‘Media Offline’ error is not uncommon. 

However, armed with a better understanding of its causes and solutions provided here, you can navigate through these hurdles with confidence, ensuring a smoother editing experience. 

So, fear not the ‘Media Offline’ message; instead, embrace the opportunity to troubleshoot and enhance your editing skills effortlessly.

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